Academic Grievances & Appeals
If you're an active student, you may appeal academic and student status-related decisions or seek a resolution to complaints and grievances here. Below we've outlined formalized policies and procedures to make grievances, complaints, and appeals simple for you as a University of Denver Student.
Graduate Grievance and Appeal Process
Graduate students who would like to seek resolution of complaints or grievances may do so through the Academic Grievance and Appeal Procedure.
Undergraduates who feel that a policy, practice, or behavior of DU or a staff member can seek resolution through academic Grievances.
Undergraduate Grade Appeal Process
Undergraduate students who would like to appeal a grade must follow the grade appeal procedure, as outlined in the Undergraduate Bulletin.
Scope of Review
Grade appeals must be based on problems of process and not on differences in judgment or opinion concerning academic performance. The burden of proof rests on the student to demonstrate that one or more of the following occurred:
- The grading decision was made on some basis other than academic performance and other than as a penalty for academic misconduct.
- The grading decision was based upon standards unreasonably different from those which were applied to other students in the same course and section.
- The grading decision was based on an unreasonable departure from previously articulated standards, such as standards defined in the course syllabus.
The chairperson, grade appeal committee, or dean may recommend grade changes but shall have the power to alter grades only in cases of clearly established procedural error or substantial capriciousness or arbitrariness in evaluation.
The formal procedure must be started within 45 calendar days after the contested decision or grade was officially recorded. The grade appeal process officially begins on the date the “Academic Appeal” document is received by the faculty member.
Any appeal must be in writing, dated and headed with the words “Academic Appeal.” Once a formal appeal is presented to a faculty member, it must be presented in its original form at all later levels of appeal, although new statements may be added at any time.
Any evidence and all direct and supporting statements once made become part of the permanent record of the appeal and must be produced at each level of appeal.
At each level of appeal, a written, dated decision and written reasons for the decision must be provided to the affected party or parties--the student, the faculty member, and any person who has rendered a decision at an earlier level of appeal.
Students are permitted to submit evidence in writing. At the discretion of the University, students may be invited to present their appeal in person.
Eligible Grievance Concerns
These procedures may be used only by active students with the following concerns:
- A grievance or appeal regarding academic standing during their enrollment at DU.
- An academic decision made by a faculty or staff member, administrator or committee of the University of Denver that directly and adversely affects the student—e.g., program termination or dismissal, academic suspension, removal from a course, termination of GTA or GRA appointment.
- The grievance or appeal must be based on problems of process or concerns of bias, retaliation, or other impropriety and not on differences in judgment or opinion concerning academic performance.
These procedures may not be used to resolve the following concerns:
- Appeals related to disciplinary actions taken by the Conduct Review Board
- Grade appeals
- Admission decisions
- Appeals or grievances submitted beyond the published timeline